To our valued members
The health and safety of our members will always be our number one priority. Following the Government’s new directive to slow the spread of Coronavirus (COVID-19), our locations are temporarily closed, effective 23rd March 2020.
All membership fees have been placed on a complimentary freeze until approval to reopen is confirmed.
We thank you for the kind support that we’ve received through this time. Stay active, stay safe and we’ll see you soon!
9th of May National Cabinet Update
A National Cabinet was held on 8th May 2020 to decide how restrictions will be eased over the coming months. The COVID-19 restrictions will be eased in three seperate steps, and the Prime Minister hopes that states and territories will reach the third step by July, where gatherings of up to 100 people will be allowed (this is when gyms will be fully operational again). As for now, gyms are not allowed to reopen until step 2, when groups of 20 will be allowed in gyms. States and territories are to individually decide when to introduce each step, and progress on each step will be reviewed every three weeks by National Cabinet. Click on the link below for a full article.
Am I still paying for my membeship?
No, all membership fees have been frozen until the gym is allowed to re-open.
When are you reopening?
This is not in our hands – we’re closely monitoring the situation and are keeping up to date with relevant government updates. Members will be notified immediately via email upon approval to reopen.
I've paid for my membership upfront - how does the feeze work for me?
The time you have left on your membership will be extended by the duration of the freeze.
What will happen to the length of my contract?
Your membership’s minimum term will be extended by the length of the freeze.
I'd like to cancel my membership
All membership fees have been placed on a freeze (at no charge). There are no further payments to come out until we’re able to welcome you back into our gyms – at which time cancellation enquiries will be processed.
I was participating in the 6 week challenge, what happens now?
The 6 week challenge will resume upon reopening – participants of the March 2020 6 week challenge will be gifted free access to the next challenge.
Exercise is now as important as ever
Continuing to exerise during this trying time will be imperative in maintaining your physical and mental health as well as immune function. Exercise boosts your mood and reduces anxiety- so while respecting social distancing guidelines, try to get some exercise every day.
What we’re doing to help
We’re posting at home workouts on our social media pages – please reach out if you have any questions about them as we are still monitoring our social media.